Dr. Clayton Chau has had a busy past year. As the director of the Orange County Health Care Agency and acting county health officer, he has helped Orange County to navigate the pandemic. During this episode, he discusses the importance of community in addressing physical and mental health challenges, as well as his own personal experiences.
Kate Gosney Hoffman:
Hello, and welcome to the Hope Happens Here podcast. This is Kate Gosney Hoffman, I'm so glad you're here.
Today I have the pleasure of speaking with Dr. Clayton Chau. Doctor Chau is the Director of Orange County Health Care Agency and acting County Health Officer. He was previously the Chief Clinical and Strategy Officer for Mind OC, the non-profit entity that supports Be Well OC, which is a coordinated effort to improve Orange County's mental health services. Dr. Chau has held leadership roles in behavioral health and care management at major public and private health organizations, including Providence Health System and L.A. Care Health Plan.
He started his career working for 13 years for Orange County Behavioral Health Services. And Dr. Chau obtained his medical degree from the University of Minnesota, and his doctorate in clinical psychology from Chelsea University. He completed his psychiatric residency at UCLA San Fernando Valley, followed by a fellowship with the National Institute of Mental Health, focusing on substance abuse and HIV. And in 2012 Dr. Chau was recognized with leadership awards from the National Council for Behavioral Health and the American Psychiatric Association. He was also appointed a CalOptima director in May 2020.
Welcome to the show, Dr. Chau.
Dr. Chau:
Thank you.
Kate Gosney Hoffman:
So happy to have you here. And listen, you are immersed in the world of behavioral health, and have been for a very long time, and maybe we can just start by saying what your... hearing a little bit about your current role as the Director of Orange County Health Care Agency, what does that really entail at this point?
Dr. Chau:
So the Orange County Health Care Agency has responsibilities for public health services, mental health, and addiction services, environmental health as well as several programs related to the California Child Care Services, and the Whole Person Care Services, so the Health Agency really is an umbrella agency for many different services in the county. And currently, I am the Agency Director as well as the County Health Officer.
The first role I stepped in last May, in the midst of the pandemic. And then at that time, the previous Health Care Agency Director left to head another agency in Orange County, that you probably all heard about as CalOptima, and so the opportunity came up and I was asked to consider it and so I said, "Okay" and lo-and-behold, I was selected and I came over. I was very familiar with the staff here and as you mentioned earlier in my bio, I used to work here for the Mental Health and Addiction Division and then left, and went to work for Health Plan and then Health System, just because I felt at that time that I needed to understand all the different pieces of Health Care System.
And so when I came back in May, to hold the Agency Director position, a month into it, in the midst of the pandemic, there was a lot of conflict up and down the state, between a Health Officer... County Health Officers, and folks who were not very happy with the lockdown, not very happy with the mask mandate. And so, the previous Health Officer resigned, because of a lot of threats against her, and myself, but I think she has young children and so she was putting her children at risk for all the ugliness that was happening. And so she decided to resign, and I stepped in as the interim County Health Officer, and we went through the recruitment process. And because the County Health Officer is an appointed position by the board supervisor, we couldn't find an ideal candidate at that time, so the board supervisor appointed me as the permanent County Health Officer to help us navigate through the pandemic until things sort of calm down a bit, before we go back and resume hiring the County Health Officer. Because, technically speaking, I'm doing the job of three people, so [crosstalk 00:05:48] it's very overwhelming.
But I think I'm fortunate because I have a very strong team, who are very passionate in serving our community. And truly, I mean I always say this to all my friends and family and colleagues, that I think we in Orange County, as a community, have been very collaborative and appreciate the power of collaboration. And the Well movement is one example of that, and so I'm fortunate to have their support. That was the partnership with our community, right? So community-based organizations, different positions with the health system, hospitals, as well as folks in the education side, and that makes my work very easy. And I would say that despite... Folks have heard me talk about this before, and despite the fact that we have been portrayed as a anti-mask and anti-science county, but I don't think that's true.
I think that the majority of our residents in Orange County have been very astute and follow what is the science, and been following the guidance from the state and from the federal government as is related to how do we protect ourselves and how do we protect others. The issue of mask, the issue of staying home when you're ill, and following the non-medical public health intervention to ensure that we have a safe environment, so that we can move forward to reopening our economy, bringing our children back for in-person education, et cetera. And we have done it. I'm most proud of that work, because we have been able to move to a less restricted environment, and opened back up businesses, and bringing our children back to school. And that is not the work of one person, it is the work of the residents, the people in our community, and I didn't make that up. The numbers proves for itself. That is not something that you can make up.
And then I think Chapman University did a survey looking at Orange County residents' attitude, as is related to all the public health measures, and it's no surprise. That majority of Orange County residents are very compliant to the guidance, very compliant to the public health non-medical intervention and approaches and what-have-you, so I'm grateful. I think that, yes the pandemic was very difficult for everyone, and yes I don't deny it, the job has been difficult. I think the difficult piece for me is not the work itself. The difficult piece is how do you get people to stop saying negative, publishing a negative story?
I've always asked the media. I said, "The pandemic is hard enough, causing a lot of confusion and a lot of suffering for our community." Everybody suffer, I don't think there's anyone that would say, "Oh yeah, my life was really good this last 12 months." I don't think anybody could say that. We are all affected by the pandemic. And I think that we need bright stories, we need hopeful stories. I joke, well, not joke, but I tell the media, "I'm not that interesting. You don't need to write any stories about me. I'm not the only one who do the work, the community has done wonderful work." And there has been so many stories of ordinary Orange County residents in our neighborhood that have been doing great work, that have been caring for their neighbors. I still choke up when I talk about it. Those are the spotlight that we need to celebrate. Those are the story that we need to share with our community. That would give us a sense of hope. You know what I mean?
Kate Gosney Hoffman:
Right. And stories of human resiliency, instead of...
Dr. Chau:
Yeah, and that despite all of this protests, all of this ugliness, we are people, we are a nation of kind people, of giving people. I truly believe in that. I mean, I'm an immigrant, I'm a refugee, but I love America, because what we stand for is kindness and caring for others and togetherness, right? And I still believe strongly in that.
Kate Gosney Hoffman:
Well, it sounds like one of your major principles that you've held on to is the importance of community and the collaboration and how that's just sort of at the center of most everything that you do. And kind of on a grander scale, you're describing that as well, just the community that... I mean, I think that the community that has been built because of what we've all been through. Through hardship, we've had to really link arms. And all different kinds of ways. The health measures, but also just supporting one another in our own wellbeing and mental health, and helping where we can, the more vulnerable populations. I think it's really been a testament to the triumph of the human spirit, as corny as that might sound.
Dr. Chau:
Yeah, it is who we are. I still believe in it. I mean, despite all of these things about the ugliness that some of our community have been suffering, even before the pandemic, right? But it occur, I think, at the pivotal point in raising the consciousness, that yes, we still have issues that we must address, but we have to address it together as a nation, and we have to address it together as the people, right?
Kate Gosney Hoffman:
Mm-hmm (affirmative), absolutely. That's kind of like a big revealing in a way. Like we're all going through this, and these are the things that come out of it. And we're seeing really clearly... I love that you said the raising of consciousness. I think that is just such an important way to describe that. Kind of where we need to grow, and pay...
Dr. Chau:
And it is. I don't think it is only about race. It is about other issues, right? It is about other marginalized community population in our nation, right? People with severe mental illness, people with addiction, people living with addiction, people from the LGBT community. We need to talk about how can we respect and appreciate the differences in others and come together to build a stronger tomorrow for our children. That's it.
Kate Gosney Hoffman:
Totally. Absolutely. That's the key, that's the key. Because the divisiveness right now is really intense, at the same time as what you're talking about, the community and the collaboration that's existing alongside that, it's parallel, it's all existing together, but there's also just such a divide right now that can feel really overwhelming and kind of, "Where do I fit in that?", or shame-based, or "What do I think, what do I believe?" It's just so much, it's just a lot of input out there right now. But you're right, there has been a spotlight on just kind of the human condition in general, right? From race, sexual orientation, mental health, behavioral, just all of it. And it's important that we're paying attention, so I appreciate everything you're saying so much.
Because you stepped into this role, I know you are already immersed in so many collaborative efforts and have a rich history in the world of health and behavioral health, but stepping into the current role that you are, with Health Care Agency... what a volatile time to step in and not just what had happened with the previous director, but just what's happening in the community in general, and so how has that been for you personally? If you don't mind me asking, because I know you've been in the thick of it.
Dr. Chau:
Yeah. I think my therapist keep asking me, "Why, why, why?"
Kate Gosney Hoffman:
What are you doing?
Dr. Chau:
That's the reason why you have to keep seeing me, right? "Yeah, you're right." I think from a physician's perspective you train yourself, and knowing my own personality, you train yourself to prepare to respond to crisis. And so from a physician perspective, this is an opportunity in a lifetime for me to truly give back to the community. I mean, my family came to this country as refugee, and so I owe it to America, right? I owe it to the kindness of Americans to give back, and so... Yeah it was hard, but it was an opportunity to contribute whatever skill set that I have, to help us, all of us, to go through a crisis moment. It has been 12, 13 months, but it seems like a moment because it's been moving so fast. And so I thought, "Well, that's what all my training led up to", right? Is to work with colleagues on the frontline, so to speak. To make sure that we can all go through this crisis together. That was my motivation to do this.
I didn't realize how difficult it would turn out to be. It's just because of the ugliness because of what was going on, and so I view it as a privilege, I guess. I view it as an opportunity to pay it forward, or give back. I don't know, it's very difficult to explain.
Kate Gosney Hoffman:
It's hard to explain and I can... I was going to say it felt like a dutiful thing to do, but you said more of a privilege and what a beautiful way to look at that. An opportunity for you to step in and provide hope and direction to sort of a directionless... what felt like a directionless situation. I mean, that takes a lot of empowerment personally, and I just have a great respect for that, because you consciously chose a role, that you knew you were walking into something really difficult.
Dr. Chau:
I have to admit that the other a-ha moment and in personally to accept the job was... I think it was like two weeks before I accepted the job... I was watching one of the board supervisor meeting, and there was a lady who appear in front of the board supervisor and talk about the suffering that her family was going through because of the shutdown, and she said she has three young daughters and because of the lockdown they lost their business... family business, and that was the future for her children. And when she said that, something hit me right in the middle of my chest. Sorry, I'm getting emotional there.
Kate Gosney Hoffman:
No, that's okay.
Dr. Chau:
I do remember that, and I do remember her crying, hearing that, right? And what if that was my family? My parents, in their mid-forty, left everything, came to this country empty-handed, looking for a brighter future for their children. And so it brought her story close to my heart.
Kate Gosney Hoffman:
Yeah, it hit home.
Dr. Chau:
Yeah, it hit home really, really hard. And I remember talking to my mom. My mom was with me, and she's in her eighty, and I told her that I'm going to do this, and she said, "Are you sure?" I mean, because I had a good job at Mind OC.
Kate Gosney Hoffman:
You had a good thing going here.
Dr. Chau:
I had a good thing going. And she said, "Are you sure?" And I said, "No, I am sure. I need to do this. They're suffering now there, I need to do this. I think I can at least participate in the solution, right? For a crisis that everybody is suffering from." That was the deciding moment for me, is that story. I don't remember who she is, but I remember she was... her story just gave me the final... helped me to make the final decision to do this.
Kate Gosney Hoffman:
Wow. Thank you so much for sharing that. I mean, it is moving, undoubtedly, and especially how it hit home for you in that way. It sounds like it... you already were feeling passionate about helping, but this also gave you some very intent purpose in all of this, that this... there has to be a way, there has to be a solution and you wanting to part of that is incredibly powerful.
Dr. Chau:
And you know it's all about how do we build a community to support our next generation, right? And that's what I wished, that people would see it, would view our community that way. We do what we do to ensure that our next generation has a better platform to improve the wellness of our nation, of our community. That's all there is to it.
Kate Gosney Hoffman:
Exactly. Like your parents did for you.
Dr. Chau:
Yeah.
Kate Gosney Hoffman:
Right.
Dr. Chau:
Yeah. I don't think it's a complicated motivation, I really don't.
Kate Gosney Hoffman:
I really appreciate that framing about it. It doesn't have to be complicated, right?
Dr. Chau:
Yeah.
Kate Gosney Hoffman:
How old were you when your family immigrated here?
Dr. Chau:
Ah, so when we came to this country, I was 15.
Kate Gosney Hoffman:
You were 15?
Dr. Chau:
So, I was old enough.
Kate Gosney Hoffman:
Wow.
Dr. Chau:
Oh yeah.
Kate Gosney Hoffman:
That is a very... I mean, you were a teenager, right? I mean, it's not like you were a baby and you came here and you don't remember much, I mean, your whole life changed.
Dr. Chau:
No, but I think for my peer who are in the same boat, those of us who are refugee to this country, who came here as teenager, I believe that we really appreciate what America has to offer, right? I think, let me talk a little bit about this, and you probably heard about this sentiment of anti-refugee or anti-immigrant...
Kate Gosney Hoffman:
Yeah, please let's talk about it.
Dr. Chau:
I've always wanted to tell people, "You don't know what it means to have an opportunity to come to this country. You really don't know." And I tell my nieces and nephew, who were born here too, is that "You got to appreciate what we have here as a nation." Despite all that's happening, but this is... honestly, in my opinion, this is the best place on earth.
Kate Gosney Hoffman:
We are lucky. That is for sure.
Dr. Chau:
And until you lived outside of the U.S. and face adversity outside, you don't what a privilege it is to be here.
Kate Gosney Hoffman:
Right, you don't.
Dr. Chau:
And you don't know how much people all over the world yearn to be here. Trueness, truth, I mean, honestly.
Kate Gosney Hoffman:
Yeah, and the blind... you just have a blind spot when this... somebody like me who was born and raised here, and this is all I've ever known, right? It's really easy to get caught up in all the conflict and the faults and the hate that exists and whatever it may be. But you're right, you don't know what you don't know, and when you have gone through something like this, being a refugee here, I mean, your perspective is so different and so valuable, so valuable, even me hearing it from you right now, it's a really incredible reminder.
Dr. Chau:
And I don't mean to be so philosophical about it. But I always want to tell people who are anti-immigrant is that, but unless you are... I mean in California... unless you are Mexican or Native-American, your ancestor came from somewhere else.
Kate Gosney Hoffman:
Yeah, it's true.
Dr. Chau:
Think about it. Think about if your ancestors struggle to be here and people won't let this ancestor... except for African-American who were brought here through the slavery... everybody else came here looking for an opportunity for their next generation, and that's because... This is it, this is where goodness starts, I guess I would say that, and I'm still hopeful, I mean, despite what's going on, because when I see children of different ethnic group, different races play with each other, it just gives me so much joy and hope.
Kate Gosney Hoffman:
Definitely.
Dr. Chau:
Because for them that's what normal is, and we need to nurture that.
Kate Gosney Hoffman:
Right. Right. They don't care. They don't.
Dr. Chau:
They don't.
Kate Gosney Hoffman:
That comes from, that's learned behavior, right?
Dr. Chau:
Yeah.
Kate Gosney Hoffman:
And hearing you speak, it just seems to me that you just have a lot of gratitude sort of at the base of kind of the work that you do, and the way that your perspective about society and where we are and going forward, I think gratitude sort of lines everything you're talking about here, and I think that's just such an important lesson to remember that. Focusing on what we're grateful for and going from there, is the hope, and not discounting the bad things obviously, because we have to recognize those things too, right? But I think you having this... having gone through what you've gone through, and I know that's probably the tip of the iceberg of your story and your history, and it does, I'm sure, kind of help you stay in this place of kind of realistic gratitude of actually what is real here, what we have to actually be grateful for in the midst of everything going on, and anyway, it's a refreshing perspective.
And so, you came here at 15. I don't know how comfortable you are talking about your story, and kind of how you got to where you are now, but I would love to learn a little bit about you personally and kind of what got you to this point in the work. Because you've accomplished so much, Dr. Chau, you've done a lot.
Dr. Chau:
I've never seen myself that way.
Kate Gosney Hoffman:
Well, you're quite humble.
Dr. Chau:
I think I don't see myself that way because I intentionally participate in the community. So when you participate, when you actively participate from a mindfulness perspective, and I know you know what that is, it's very different. The experience is very different, right? So when you engage actively, mindfully in the community, whatever the positive outcome is, it is the work of the community. I view it that way. And that is part of life, I guess. For me, that's what I do, that's who I am.
Kate Gosney Hoffman:
You're in the center, you're part of the pack, you're not the leader. You don't see yourself as leading the pack. It's important that you're in the center of the pack.
Dr. Chau:
Yeah. I strongly believe that [inaudible 00:29:07] We each have a role in the community, and we might do different things but we're all equally important in that unit, right?
Kate Gosney Hoffman:
We all have a role to play, yeah.
Dr. Chau:
Yeah. A unit, a community can only be successful when everybody are well-respected and well... their contribution is well-recognized by the community, right? And so for me, it is an active, mindful participation, where I only view my role as contributing into this unit that we call community, right?
Kate Gosney Hoffman:
Got it, right. Yeah.
Dr. Chau:
So, I mean, my life story until now certainly has not been easy. Because of the trauma in my life, before I came to this country, I have developed a way to cope with the post-traumatic stress, the symptoms, and that is to work hard and to work myself to exhaustion, so when I sleep at night I would not have any nightmare, right? And so, I suffer from deep depression and I survived a suicidal, two suicidal attempts.
Kate Gosney Hoffman:
Wow.
Dr. Chau:
But each event in my life, give me a new meaning, a new purpose in my life, I guess. And the purpose is to contribute in the community, to give back to this country and to pay it forward. I guess, for me, it's that simple. It's not complex. And so I also have to say that I'm fortunate that I have people along the way in my career who have been very supportive. Of all different ethnic group. My role model, being a Jewish department chair at UCLA, who believed in me when I was in my deep, dark moments. A Korean psychiatrist who helped me when I was suicidal. And in my career, there was a Black woman who was my mentor, trained me in everything that I know. So I have gotten different mentors of different ethnic, racial background that are guiding me and support me and believe in me. That's the thing though, I think, that from an adult perspective of what we can do for our children, believe in them, right, and giving them that sense of hope, and creating a purposeful life for them, is what we should be doing for the next generation.
Kate Gosney Hoffman:
And you have been on the other side of the desk, so to speak, right?
Dr. Chau:
Oh yes. Oh, definitely.
Kate Gosney Hoffman:
And experience what that's like to have somebody to support you when you're suffering and will give you a sense of hope, even if it's just to go on one more day. You have experienced the power and the impact that we have on one another.
Dr. Chau:
Yeah. It's truly truly real.
Kate Gosney Hoffman:
Sure is. It's true. And you have been through a lot, it sounds like, and many rebirths it sounds like as well. Just kind of like you said, with every experience it kind of gave you a new purpose and brought you to this moment, really just being such an important... like you said, you don't see yourself that way, but you're helping to ignite hope in a lot of people and I know that it's got to be a lot on you, because this is just a lot to take on in a way. So, I guess, I just want to say thank you. Thank you for having... just giving back in the way that you have, and having gone through everything that you've gone through in your life, and choosing to not have it in vain, and seeing it as having purpose in this world is just so important, and I'm just so grateful that that has been the outcome for you through all of this.
I'm not sure if that makes sense, but I think everything you've gone through, the hardships and suffering and trauma, nobody should have to go through those kinds of things, and at the same time, here you are, and talk about hope on this Hope Happens Here podcast. Talk about the human spirit and just pushing through and the resiliency and healing and courage. I see that, and all you've done, so thank you.
Dr. Chau:
Oh, thank you. No, I mean, like I said, I think that is the purpose, right? At some point you... all the adversity and all of the trauma and all of the suffering, you got to stop and got to ask God, whoever your God might be, right? There has got to be a reason why we are put on this earth, right? And we're put in an environment where people exist in a community, we all need each other, right? Like I said, we all have a function and have our role in this community, and so, from the simplistic aspect of it, it is to sustain earth, sustain the next generation, and what is it that we do in order to sustain it well?
Kate Gosney Hoffman:
Right. I just love that and I think it's such an important reminder for each and every person that... know you have power, and there's a purpose for you to be here. You are here to sustain life for future generations. I mean, wow, it doesn't get more important than that. And just everything that you know personally, professionally, you've been through your spirit, your soul, your mind, your body, everything... is there anything, just sort of as we wrap up here, is there anything that you would like to share or tell any listeners that might be suffering in general or just because of what's going on in the world, is there anything you'd like to share?
Dr. Chau:
Yes. I would say that I think that most people can't move forward because they can't stop asking the question, "Why?" Right? And I would encourage people to stop asking why. God has a purpose for you, right? And so, I would encourage people to actively, mindfully engage in the community, right? And that we have... now I'm going to really be Pollyanna about this... but we truly all have a responsibility and a purpose to sustain the next generation. We owe it to the children, we owe it to the survival of our community, to give each other hope, specifically our children. That is the most important thing.
I get angry when I hear story of parents or adults who treat children badly or putting them down. They don't need that. They are our hope for tomorrow and we need to nurture that hope. And so I truly appreciate the educators. I mean, I worked with the school system without the educator on a weekly basis throughout this pandemic, and I just so admire them and appreciate them. And I guess, it's because of my projection and [inaudible 00:38:24], right? I spoke of the different mentors that I have in my life, I mean, they were the key. They gave me hope. It truly gives me hope.
Kate Gosney Hoffman:
Well, you know first-hand how important that is.
Dr. Chau:
Yeah. Yes, absolutely.
Kate Gosney Hoffman:
It's true.
Dr. Chau:
For my first mentor who passed away, I can still remember what he looks like, I can still remember the way he talked, I can still remember our conversation. It has that strong of an imprint in me, and so, I really encourage all the adults out there, is that children really do get influenced by adults and we need to be careful in what we say and how we treat them. We really need to be mindful that they look at us as the source of hope, right? And everything we do inadvertently or intentionally to destroy that is just not good.
Kate Gosney Hoffman:
Right. And our job is to keep them safe, right?
Dr. Chau:
Yes, absolutely.
Kate Gosney Hoffman:
And that means a lot of different things in a lot of different ways. But to understand, kind of in closing, we've talked a lot about the power we each have within us. Like we matter, we have a role to play. We are here for a reason and also just being aware and mindful, to kind of go back to what you were saying about mindfulness as well, being mindful of the impact and power we have on other people, children, other adults, one another, our family, our friends, our community and the ripple effect in society at large, is nothing to shake a stick at. We all have that kind of influence and it's kind of alarming when you think about actually how you can... I mean, you're talking about the mentor that you've had, I'm sure that person didn't realize the extent that he affected you, or impacted you. Maybe a little bit, but I mean, it changed your life. He changed your life.
So, you just never know and honoring that, respecting that gift we all have is pretty important.
Dr. Chau:
Yes. Yes, I mean, and we... these last few months now, we now have the light at the end of the tunnel, and the light gets brighter every day, which is so hopeful, right? And we survived this. We as a humanity have survived this pandemic [inaudible 00:41:27] That is huge. To think about 10, 12, or even eight and seven months ago, it was bleak. I mean, people was getting infected, people get hospitalized, people are dying, right? And I always say this. So there are people who don't believe it, and they still think that this is a fake and I say, "How could it be fake when have more than half a million people in the United States that have passed away from the pandemic?" In which kind of math, mathematic equation, or imaginary equation that tell you that over half a million people died is a fake number? I don't understand that.
Kate Gosney Hoffman:
Right.
Dr. Chau:
Because there are millions of family members and loved one left behind. Mourning for that loss.
Kate Gosney Hoffman:
Absolutely.
Dr. Chau:
That's a whole lot of pain that people are going through. And so, we've got to give each other hope. We got to support each other.
Kate Gosney Hoffman:
We have to, absolutely.
Dr. Chau:
Sorry, we get too philosophical here.
Kate Gosney Hoffman:
No, listen, I can do that all day, but I guess I have to respect your time.
Dr. Chau:
Yes, yes.
Kate Gosney Hoffman:
So I guess... But if you ever want to call and chat and be philosophical about things, I'm your gal. But I know you're a very busy man, and it's Friday, so I'm going to go ahead and let you go, and just thank you so much for your time, everything you shared and all that you do, and the inspiration that you give other people. And me included. So thank you so much.
Dr. Chau:
No, thank you, thank you. And for the listener out there, the residents of Orange County. I want to thank them because it's because of what they do that we are here today in Orange County with a brighter future, and all that, so thank you. We'll chat more.
Kate Gosney Hoffman:
We will. And hopefully we can meet in person at some point.
Dr. Chau:
Yes.
Kate Gosney Hoffman:
That would be so lovely, to connect with you. I'm sure it will happen. I'm going to have a baby in about a month, and so later, I'm sure we'll connect. [crosstalk 00:44:09]
Dr. Chau:
Now that's hope, right? Oh my god, you're giving life into this world. That's beautiful. Thank you. It's fantastic.
Kate Gosney Hoffman:
Thank you, that is very kind. It's truly an honor and I don't take it lightly. Thanks, Dr. Chau, and I hope you have a wonderful weekend... Easter weekend.
Dr. Chau:
Thank you, you too, Happy Easter. Thank you.
Kate Gosney Hoffman:
Thank you. Talk soon.
Dr. Chau:
Okay, bye-bye.
Kate Gosney Hoffman:
Bye.